April 2016 – Internal Revenue Service awarded a multi year, competitive prime contract to provide services under 11 Task Areas including IT Strategy, Governance, Program Management, Cybersecurity, and IT Services.
SD Solutions, LLC will be assisting the IRS in the following areas.
Governance and Strategic Program Management. Development of reliably crafted and implemented results oriented strategies that move from strategic planning to strategic managing.
The following types of work are provided under this CLIN:
- Enterprise Governance, Roadmaps and Strategic Planning
- Program governance and reporting
- Executive reporting
- Data analysis and recommendations
- Program advisement
- Plan, facilitate and lead executive level program meetings
Cyber Security and Infrastructure Support. Provide complete and comprehensive support for cybersecurity services and Information Assurance (IA) programs that assess and implement integrated solutions for physical, technical, operations, personnel, computer and communication security requirements, including disaster recovery assessment.
The following types of work under are provided under this CLIN:
- Cybersecurity
- Network & critical infrastructure protection
- Linux RHEL and JBoss Support
- Support of Implementation of Enhanced Security Controls
- Information assurance
- Identity & access management
- Federal Information Security Management Act Compliance Support
- Certification & accreditation
- IT Modernization
- Legacy Systems Decommissioning and Transition
- Enterprise security
- Disaster recovery
- Security Engineering Guidance
- Independent Assessments and Recommendations for Security Controls
- Security Architecture and Design Support
Program and Project Management Support. The scope includes expertly managing scope, cost, and schedule with appropriate planning and staffing to meet the program’s objectives.
The following types of work are provided under this CLIN:
- Provide reports, facilitate meetings, and prepare presentations
- Communication planning and support
- Project resource planning and oversight
- Risk evaluation
- Concept and operation document support
- Project interface support
Applications Development. Insertion of relevant and extensive experience related to developing and maintaining applications and websites.
The following types of work are provided under this CLIN:
- Software and database development
- Website and web-based applications
- Website redesign and maintenance
- Software library administration and maintenance
- Mobile application development
- Social media applications
- Portal maintenance and support
- Desktop/Client server application development & maintenance
- Section 508 compliance
Operations and Maintenance. Delivery of proven methods that provides a higher percentage of first-call resolution; creation of repeatable processes and properly documenting and communicating those processes; minimized support costs with increased levels of user satisfaction.
The following types of work are provided under this CLIN:
- Network & critical infrastructure protection
- Patch management
- Virtualization with OS hardening
- Domain and server management
- Configuration management
- Disaster recovery support
- Help/service desk support
- Desktop imaging
- Desktop installs
- Application installs and upgrades
- Configuration management
- End user support
- Knowledge base management
Systems Integration and Helpdesk. Provide the technical services necessary to design, operate, and maintain enterprise-wide systems with solutions that address security and affordability requirements in every major segment of the network environment (network applications, middle-ware, LAN, and WAN) to ensure appropriate functionality, performance, manageability and compatibility.
The following types of work are provided under this CLIN:
- Test Lab Services
- Workstation Refresh
- Server Virtualization
- Network Management
- Help desk, and end-user support
Provide actionable technology solutions based on real-world experience such as defining an Agile path for application development, enterprise lifecycle training, conducting market research, developing a strategy for secure communications and compiling an inventory of security compliance tools/applications.
The following types of work are provided under this CLIN:
- Agile Development Methodology
- Enterprise Resource Planning (ERP) Consulting
- Data Warehousing and Business Intelligence
- Linux Consulting
- Microsoft product consulting
Tactical Project Management. Building on the results of lessons learned the contractor will conduct gap and scenario analysis of when and how the insertion of improved processes can be implemented.
The following types of work are provided under this CLIN:
- Project planning
- Project risk management
- ELC Management and reporting
- Acquisition management
- Logistics support
- Business process re-engineering
- Gap analysis
- Best practice alignment
- Requirements management
Communications. Provide targeted messaging for each audience that is credible, relevant, visionary and differentiated.
The following types of work are provided under this CLIN:
- Message development
- Program identity and associated branding
- Communications campaigns
- Leadership communications
- Employee communications
- End-user communications
Change Management. Amidst internal and external barriers effectively addresses the people issues that can often derail an initiative. Develop and execute change management strategies that support awareness, behavioral change, and aligned incentives.
The following types of work are provided under this CLIN:
- Stakeholder analysis
- Benefits analysis
- Change strategy development
- Linking messaging and benefits to strategy
- Identification and addressing of resistance to change
- Identification and utilization of catalysts for change
- Development and execution of change management plans and tactics
- Stakeholder communications
- Data collection, focus groups and other surveying of stakeholders
Learning and Development. Develop and provide services that promote individual and team effectiveness and executive development.
The following types of work are provided under this CLIN:
- Needs analysis
- Development of learning solutions (on-the job training, user manuals and quick guides, job-aides, on-line courses, instructor led training, etc.)
- Coaching and mentoring
- Team building
- Problem solving workshops development and facilitation
- Training services