Change management performed over a system’s life cycle provides control of performance and functionality to ensure the system performs as designed and intended. It also provides the documentation required to track and control changes for both reporting and future change purposes. When performed properly, change management can result in future cost avoidance.
Our organizational change management methodology provides a framework and methodical process for how to engage stakeholders, shift mindsets and behaviors, and ultimately engender personal commitment to the change. Our approach is built on a common set of theories and principles regarding organizational change, complemented with institutional and professional experience from assisting organizations with transformation efforts. Our approach uses three phases that help organizations effectively perform the following tasks: 1) prepare and plan for change, 2) manage the change, and 3) sustain and improve.